ENTROX / From a product question to a paid order
From a product question to a paid order
A practical workflow for businesses selling through customer messages.
Bring your products into the conversation
Add catalog details and delivery information, then teach the agent how to answer common shopping questions.
Keep the order visible
Capture customer details and follow the order in your workspace instead of piecing together separate messages.
Close the loop
Share a payment link, confirm payment, and follow up with a clear next step. This is a workflow example, not a customer performance claim.
Make your next conversation count.
Create a workspace, add your knowledge, and test your first agent before you publish.