ENTROX / One inbox. A team that stays in sync.
One inbox. A team that stays in sync.
Work through Messenger, Instagram, and website conversations with context.
Find the conversation
Search threads, filter by status or channel, and see the customer profile alongside messages.
Make ownership clear
Assign conversations to teammates. Internal notes keep the handoff useful without sending private team comments to customers.
Know when a person is needed
Needs-reply states and notifications show where the agent needs help. A human reply pauses the agent on that conversation.
Make your next conversation count.
Create a workspace, add your knowledge, and test your first agent before you publish.